Universe Florist Sending flowers worldwide Order online Your gifts hand delivered same day

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Frequently asked questions:

1. Can I send a gift, which is not included in your shopping cart?
Yes, You can send a gift, which is not included in our Florists Web Stores. We shall promptly get back you after we had touch with our associated web stores and how you can pay for it to place an order. You may contact us for any custom requirements

2. How can I make the payment?
You can make the payment by Credit Card all Visa, Master, Diners, Discover, Amex, JCB and PayPal. Further option you may visit at www.paypal.com

3. Which credit cards does flowers-link.com accept?
flowers-link.com accepts Visa, MasterCard, American Express, and Discover cards etc.

4. Is my credit card number is secured?
All transactions are secured, powered by Pay Pal, Which is our Authorized web Global retailer.

5. How do I feel sure that you have correctly registered the order placed?
After you have placed the order, you will get an E-mail confirming each order registered with us. Please check your E-mails and in the event you want any correction, please get in touch contact us before delivery arranging

6. Are the items delivered as per the display on WebPages?
There may be some variation in the gifts especially in perishable items like cakes, chocolates and flowers. Generally the gifts will be similar to the pictures on the web. They will definitely match or exceed all the specifications in terms of weight, size, count and functionality. Flowers specified in the arrangements shown may differ as per seasonal availability. If the flowers specified in the arrangements are not available, suitable alternatives will be used.

7. How much time do you take to deliver after the payment has been made?
More countries have same day florists delivery. And some countries do have next day delivery. Please check with the main page the countries are listed services to dame day and next-day.

8. Do you have same day deliveries?
We will arrange same day delivery in all Metro Cities in respected Countries. We will notify you if we are not able to arrange same day delivery in some more distance from our local city florist.

9. Where can you deliver?
Each country page has details of the Cities serviced.

10. What is the mode of delivery?
Delivery goes through your local city florist.

11. How do I know that gift has been delivered?
Web Stores send you an e-mail confirming delivery after it has been done. Some Special occasion days such Valentine's day, Mother's day, New Year etc, require time period 24-48 hours after the delivery.

12. Can I send some message with the gift?
Yes, you can send your message with the gift. Most of our web stores will send your message at free of cost in a greeting card along with the gift

13. Are there any hidden costs such as delivery charges, taxes etc.?
Yes. the Standard service and packaging fees, which is not refundable. You may find the fees while shopping cart.

14. Do you deliver on Sundays?
Please check with the related web store's. Some western countries do not have services on Sundays and Gulf countries on Fridays.

15. What is your refund policy?
Unable to locate the recipient's "correct" address. The delivered flowers quality is poor.
The order has not been delivered due to our fault. Guarantee will not apply (FULL charges will be applied) if: Given Insufficient or Wrong information e.g recipient telephone number, name or address etc by You. Recipient cannot be reached when delivering to places like Hospitals, Hotels, Arriving/Departing ships or plane etc

Contact information:
Kindly contact Universe florist further any questions, We are more pleasure to serve you.
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